All Systems Operational

www.messagexchange.com Operational
MessageXchange web site Operational
FormXchange Operational
SFTP Operational
Messaging Operational
Certificates Operational
www2.messagexchange.com Operational
MessageXchange www2 web site Operational
Messaging Operational
SFTP Operational
Certificates Operational
www3.messagexchange.com Operational
MessageXchange www3 web site Operational
Messaging Operational
SFTP Operational
Certificates Operational
beta.messagexchange.com Operational
MessageXchange Beta Test web site Operational
Messaging Operational
SFTP Operational
Certificates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance Sep 13, 2026 18:00-20:00 AEST

During this maintenance window, we do not expect any impact to users or processing.
Posted on Sep 07, 2026 - 16:23 AEST

Scheduled maintenance - outage expected Sep 20, 2026 18:00-19:30 AEST

Update - We have reviewed the schedule for this maintenance work, and shortened the change window to 90 minutes.
Aug 25, 2026 - 13:05 AEST
Scheduled - There will be no connectivity to our systems for a period of up to 30 minutes during the change window. You may not be able to logon to MessageXchange and FormXchange, and if logged on you may lose your connection.

This outage is occurring because we are performing system maintenance.
Aug 20, 2026 - 14:04 AEST

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Scheduled maintenance - outage expected
Completed - The scheduled maintenance has been completed.
Sep 6, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 18:01 AEST
Scheduled - There will be no connectivity to our systems for a period of up to 2 hours during the change window. You may not be able to logon to MessageXchange and FormXchange, and if logged on you may lose your connection.

This outage is occurring because we are performing system maintenance.
Aug 20, 13:59 AEST
Scheduled maintenance (www2, www3)
Completed - The scheduled maintenance has been completed.
Sep 6, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 14:00 AEST
Scheduled - During this maintenance window for our www2 and www3 sites, we do not expect any impact to users or processing.
Aug 24, 14:16 AEST

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 18:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Aug 24, 14:13 AEST

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Beta Test system - Scheduled maintenance - outage expected
Completed - The scheduled maintenance has been completed.
Aug 27, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 AEST
Scheduled - There will be no connectivity to our Beta Test system for a period of up to 30 minutes during the change window.

This outage is occurring because we are performing system maintenance.
Aug 25, 13:00 AEST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Beta SFTP server: Removal of SHA-1 algorithms
Completed - The scheduled maintenance has been completed.
Aug 25, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 10:00 AEST
Scheduled - We'll be disabling SHA-1 based algorithms on our Beta test SFTP server (sftp-beta.messagexchange.com) on 25th August.

This provides an opportunity to make any required changes before SHA-1 algorithms are decommissioned from our production environment later this year.

If you or your trading partners use our Beta SFTP server, please ensure that your SFTP client or integration is no longer using SHA-1.

If you have any questions, please contact our support team: support@messagexchange.com
Aug 20, 15:31 AEST
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