All Systems Operational
Uptime over the past 90 days. View historical uptime.
MessageXchange web site Operational
90 days ago
100.0 % uptime
Today
MessageXchange www2 web site ? Operational
Message processing Operational
SuperStream processing ? Operational
File transfer services ? Operational
FormXchange ? Operational
Beta test environment ? Operational
Single touch payroll processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled maintenance - outage expected Feb 27, 17:00-21:00 AEDT
There will be no connectivity to our systems for a period of up to 1.5 hours during the change window. You may not be able to logon to MessageXchange and FormXchange, and if logged on you may lose your connection.

This outage is occurring because we are installing the latest security patches to the MessageXchange servers.
Posted on Feb 12, 17:37 AEDT
Past Incidents
Feb 26, 2021

No incidents reported today.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 20:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 18:01 AEDT
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Feb 12, 09:48 AEDT
Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Beta Test system - Scheduled maintenance - outage expected
Completed - The scheduled maintenance has been completed.
Feb 18, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 AEDT
Scheduled - There will be no connectivity to our Beta Test system for a period of up to 3 hours during the change window.

This outage is occurring because we are installing the latest security patches to the MessageXchange Beta Test servers.
Feb 12, 09:54 AEDT
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021
FormXchange invoice issue
Resolved - This issue has been resolved. If you are having any problems, please contact support@messagexchange.com
Feb 15, 13:35 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 11:12 AEDT
Update - There is still an issue with ASNs, which is being investigated, however we believe the Invoice issue is resolved. Please email support@messagexchange.com if you are still having problems with Invoices.
Feb 15, 09:54 AEDT
Investigating - We have an issue affecting some FormXchange users. You may see error messages when trying to generate an invoice or an ASN. We are investigating this as a matter of priority, and hope to have it resolved soon.
Feb 15, 09:32 AEDT
Feb 14, 2021
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 20:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 18:02 AEDT
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Feb 10, 16:46 AEDT
Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

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