In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 00:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
MessageXchange web site Under Maintenance
90 days ago
100.0 % uptime
Today
MessageXchange www2 web site ? Operational
MessageXchange www3 web site ? Operational
Message processing Operational
SuperStream processing ? Operational
File transfer services ? Under Maintenance
FormXchange ? Operational
Beta test environment ? Operational
Single touch payroll processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - This change will go ahead as scheduled. We don't expect any impact to users. Please contact us if you need further details.
Aug 3, 14:16 AEST
Scheduled - The SSL certificate for www3.messagexchange.com will be replaced on 11th August 2022 at 8:30am.

We don't expect any impact to users.

This does not affect our other certificates or endpoints.

Please contact us if you need further details.

Jul 13, 15:56 AEST
We will be replacing the SSL certificate for www.messagexchange.com on 18th August at 8:30am AEST. Other endpoints/URLs are not affected.

We do not expect any interruption to service, however some B2B clients may be using this certificate in their configuration, and may need to make changes.

If you access our services using a web browser, you are not affected by this change.

For more information please contact support@messagexchange.com

Posted on Jul 22, 10:08 AEST
There will be no connectivity to our systems for a period of up to 2 hours during the change window. You may not be able to logon to MessageXchange and FormXchange, and if logged on you may lose your connection.

This outage is occurring because we are upgrading our network infrastructure.

Posted on Aug 5, 14:47 AEST
Past Incidents
Aug 10, 2022

Unresolved incident: Scheduled network maintenance - no outage expected.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022
Completed - The scheduled maintenance has been completed.
Aug 7, 20:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 18:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Aug 1, 11:39 AEST
Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022
Completed - The scheduled maintenance has been completed.
Jul 31, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 18:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Jul 29, 10:43 AEST
Jul 30, 2022

No incidents reported.

Jul 29, 2022
Completed - The scheduled maintenance has been completed.
Jul 29, 20:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 18:00 AEST
Scheduled - There will be no connectivity to our Beta Test system for a period of up to 1.5 hours during the change window.

This outage is occurring due to infrastructure upgrades.

Jul 22, 15:39 AEST
Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.