All Systems Operational

Uptime over the past 90 days. View historical uptime.
MessageXchange web site Operational
90 days ago
100.0 % uptime
Today
MessageXchange www2 web site Operational
MessageXchange www3 web site Operational
Message processing Operational
SuperStream processing Operational
File transfer services Operational
FormXchange Operational
Beta test environment Operational
Single touch payroll processing Operational
Endpoints Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

sftp.messagexchange.com additional host key Aug 19, 2026 10:00-11:00 AEST

From 10am on Wednesday the 19th of August 2026, we will enhance our SFTP service on sftp.messagexchange.com by adding support for an additional host key.

This host key will be offered in addition to the existing host key, which will remain available.

Most customers should experience no disruption to their SFTP service. However, if your SFTP client or integration validates server host keys, you may be prompted to trust the new host key or add it to your trusted host key store.

SSH keys and SFTP passwords used for authentication are not changing.

If you require a copy of the new host key, or have any questions about this change, please contact the our support team.

This change does not affect any other SFTP servers in the MessageXchange network.
Posted on Jul 08, 2026 - 14:12 AEST
Jul 14, 2026

No incidents reported today.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 22:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:15 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Jul 6, 12:29 AEST
FormXchange issue
Resolved - This incident has been resolved.
Jul 6, 12:17 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 11:07 AEST
Identified - The issue has been identified and a fix is being implemented.
Jul 6, 10:59 AEST
Investigating - We have an issue preventing some FormXchange purchase orders and other messages from being displayed. This is being investigated as a priority. We apologise for the inconvenience.
Jul 6, 10:22 AEST
Jul 5, 2026
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 18:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Jun 29, 14:46 AEST
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 22:15 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 21:15 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Jun 29, 17:44 AEST
Jun 30, 2026

No incidents reported.

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