All Systems Operational
Uptime over the past 90 days. View historical uptime.
MessageXchange web site Operational
90 days ago
100.0 % uptime
Today
MessageXchange www2 web site
Operational
MessageXchange www3 web site
Operational
Message processing Operational
SuperStream processing
Operational
File transfer services
Operational
FormXchange
Operational
Beta test environment
Operational
Single touch payroll processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 20:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 18:00 AEDT
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Sep 27, 11:19 AEST
Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
MessageXchange www2 issue
Resolved - This incident has been resolved.
Sep 25, 16:00 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 12:44 AEST
Investigating - We currently have an issue causing errors for some messages. This is being investigated, and we will update with more information when available.
Sep 25, 11:17 AEST
Sep 24, 2023

No incidents reported.

Sep 23, 2023
Scheduled maintenance - outage expected
Completed - The scheduled maintenance has been completed.
Sep 23, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 14:00 AEST
Scheduled - There will be no connectivity to our www2 environment for a period of up to 1 hour during the change window. You may not be able to logon, and if logged on you may lose your connection. Messages on this environment will be delayed.

This does not affect other environments or services, such as Superstream/EBMS, our www site, or FormXchange.

This outage is occurring because we are upgrading our infrastructure.
Sep 12, 14:52 AEST
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

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