All Systems Operational

Uptime over the past 90 days. View historical uptime.
MessageXchange web site Operational
90 days ago
100.0 % uptime
Today
MessageXchange www2 web site ? Operational
MessageXchange www3 web site ? Operational
Message processing Operational
SuperStream processing ? Operational
File transfer services ? Operational
FormXchange ? Operational
Beta test environment ? Operational
Single touch payroll processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance Sep 6, 2025 18:00-22:00 AEST

During this maintenance window, we do not expect any impact to users or processing.
Posted on Aug 25, 2025 - 10:02 AEST

Scheduled maintenance - outage expected Sep 7, 2025 18:00-23:30 AEST

There will be no connectivity to our systems for a period of up to 3 hours during the change window. You may not be able to logon to MessageXchange and FormXchange, and if logged on you may lose your connection.

This outage is occurring because we are performing system maintenance.
Posted on Aug 25, 2025 - 12:06 AEST
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Aug 27, 14:53 AEST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 18:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Aug 19, 09:43 AEST
Beta Test system - Scheduled maintenance - outage expected
Completed - The scheduled maintenance has been completed.
Aug 24, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 16:00 AEST
Scheduled - There will be no connectivity to our Beta Test system for a period of up to 2 hours during the change window.

This outage is occurring because we are performing system maintenance.
Aug 20, 12:18 AEST
Aug 23, 2025

No incidents reported.

Aug 22, 2025
www.messagexchange.com certificate issues
Resolved - This incident has been resolved.
Aug 22, 09:31 AEST
Monitoring - We are aware of some clients having problems connecting to www.messagexchange.com since our certificate change this morning.

If you're having issues, please check that your certificate store is up to date. Normally this is done as part of your operating system's patches.

If not up to date, you may need to manually load the new Sectigo intermediate certificate - this included in our cert chain, available for download here:

https://support.messagexchange.com/support/solutions/articles/7000058245-www-messagexchange-com-certificate

Please contact Support if you need more information. support@messagexchange.com
Aug 21, 14:31 AEST
Aug 21, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 21:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Aug 20, 12:19 AEST
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 AEST
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Aug 21, 09:54 AEST
Certificate change for www.messagexchange.com
Completed - The scheduled maintenance has been completed.
Aug 21, 09:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:30 AEST
Scheduled - We will be replacing the SSL certificate for www.messagexchange.com on 21st August at 8:30am AEST. Other endpoints/URLs are not affected.

We do not expect any interruption to service, however some B2B clients may be using this certificate in their configuration, and may need to make changes.

If you access our services using a web browser, you are not affected by this change.

For more information please contact support@messagexchange.com
Jul 24, 17:44 AEST
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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