All Systems Operational
MessageXchange web site   Operational
90 days ago
99.98 % uptime
Today
Message processing   Operational
SuperStream processing   ? Operational
File transfer services   ? Operational
FormXchange   ? Operational
Beta test environment   ? Operational
Single touch payroll processing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Scheduled maintenance Feb 17, 18:00-20:00 AEDT
During this maintenance window, we do not expect any impact to users or processing.
Posted on Feb 15, 08:29 AEDT
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - The ATO's fix has been deployed, and we have now pulled a majority of responses.
The ATO is investigating a small number of pending responses. We have contacted affected clients.
If you need more details, please contact Support.
Feb 11, 16:59 AEDT
Identified - Some STP response messages are being delayed due to an ATO issue. The ATO advise us this is expected to be rectified by Monday 11/2/2019. Please contact Support if you have any questions.
Feb 8, 13:51 AEDT
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019
Completed - The scheduled maintenance has been completed.
Feb 3, 20:00 AEDT
Verifying - Verification is currently underway for the maintenance items.
Feb 3, 18:50 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 18:00 AEDT
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Jan 29, 14:56 AEDT
Feb 2, 2019
Completed - The scheduled maintenance has been completed.
Feb 2, 20:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 17:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 14:48 AEDT
Scheduled - During this maintenance window, we do not expect any impact to users or processing.
Jan 23, 14:48 AEDT
Resolved - We are continuing to monitor the system.
Feb 2, 13:53 AEDT
Monitoring - We have had delays to some message processing overnight. We are monitoring for impacts and expect the backlog to be cleared shortly.
Feb 2, 09:15 AEDT